How quickly will I get the software?

Once we have an order, we will arrange your software installation as soon as possible. This gives you time to get familiar with the systems prior to your dedicated one-to-one training.


Do I have to install and set up my system?

No, Ensign is unique in that we understand how long it takes to set up a system to price quickly and accurately, which is why we do this for you prior to your training.


How regular are your updates?

M&E Price updates are weekly or monthly; the software itself will know when new prices are available. Ductwork and Insulation are on request. Software updates happen automatically over the internet in a similar way to how Windows or your smartphone works. Updates contain new features and improvements to ensure clients benefit from the latest technology. An update typically takes 30 seconds to run.


Can I run Ensign systems on a network?

Absolutely, you can also run our systems on terminal servers too.


Is your software cloud-based?

Yes, it can be. This gives you the option of total flexibility and security across any device, anywhere e.g. iPad or desktop computer.


What desktop operating systems will Ensign run on?

We highly recommend using Windows 10, but Ensign will also run on Windows Vista, 7, 8 and 8.1.

How easy is the software to use?

The software has been designed as a tool to help you quickly, easily and accurately create take-offs, estimates and quotes. We know you have limited time to get to know complex software, so we have designed it to be intuitive and simple. Don’t worry you will soon get the hang of it.

Do you offer training sessions?

As soon as you sign up to our software the first thing we do is encourage you to book a training session. Our friendly and knowledgeable trainers will take you through the best way to use the software for your industry and also provide you with some useful hints and tips to help get you started. Our training sessions are currently held online to keep everyone safe and healthy.

How regular are your updates?

M&E price updates are weekly or monthly; the software itself will know when new prices are available. Ductwork and Insulation are on request. Software updates happen automatically over the internet in a similar way to how Windows or your smartphone works. Updates contain new features and improvements to ensure clients benefit from the latest technology. An update typically takes 30 seconds to run.

Can you produce a schedule of rates?

Yes, you can – our software enables you to print and save 40+ different reports directly from the software – and a schedule of rates is just one of these reports.

Will it include my supplier discounts?

Yes, we can include your supplier discounts within the software, or alternatively there is an option to be able to add a discount level yourself.

Can you do take-offs on screen?

Absolutely - with our PDF Take-Off software, you can reduce your take-off time by half and significantly reduce (or even eliminate) the cost and hassle of printing off drawings.


Got a different question?

Send us a message via our Contact page and enter your question in the “Message” box on the form. We’ll get back to you with an answer ASAP.

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